POPIA stands for the Protection of Personal Information Act. It is South African law that governs how businesses collect, store, and use personal information from their customers and website visitors. If your website has a contact form, collects email addresses, or processes any customer data at all, POPIA applies to your business.
The most immediate thing your website needs is a Privacy Policy page that explains in plain language what information you collect, why you collect it, how long you keep it, and who you share it with. Your contact forms and checkout pages should also include a brief notice informing visitors that their information will be handled in line with your privacy policy.
Compliance is straightforward for most small business websites and does not require a lawyer or a technical overhaul. We build POPIA compliant contact forms and provide a customisable privacy policy as part of every website project we deliver, so this is handled for you from the start.
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Whether you need a simple starter store or a custom automation pipeline, we are here to help you build it without the tech headaches.